What is Klarna?

Many retailers and online stores have investigated and implemented alternative payment options to make it possible for consumers to purchase products despite them not having the cash on hand. These options include flexible financing and monthly installment payment options through third parties.

This takes some financial strain off consumers as it allows them to ‘buy now, pay later’. A few of these third-party apps include Afterpay, Affirm, Klarna, and PayPal (through their own solution called Pay 4).

Go Hearing offers customers the option of paying through Klarna to make the purchase experience easier. Find out more about what Klarna is and how it works below.

What is Klarna?

In 2005 Klarna was founded in Stockholm, Sweden. Since then it expanded its payment solutions to 205,000 merchants in nearly 20 countries and is used by approximately 90 million shoppers. Their promise to consumers is: ‘Klarna is the smoothest & safest way to get what you want today and pay over time. No Catch. Just Klarna.’.

Klarna allows consumers to ‘buy now, pay later’ by securing a small loan for both online and in-store purchases through the Klarna app. There are four different options where customers can pay in 4 interest-free payments, pay in 30 days, get monthly financing or pay immediately with a debit or credit card.

Is a credit check needed?

In some cases Klarna may perform a soft credit check, however, this does not affect your credit score and no minimum credit score is required.

How does Klarna work?

To be able to make use of Klarna you must download the app and set up your account.

Steps to get started with the Klarna app

1. Download the Klarna app from the Apple App Store or Google Play Store.

2. When you open the app you will be prompted to create an account where you will enter your email address. A code will be sent to your email address which you will need to input into the Klarna app to verify your identity.

3. Next you will be prompted to add a phone number to connect to your account. A code will be sent to your number which you will need to input into the app to verify your identity.

4. Next Klarna will ask for your permission to track you. You can deny it.

5. You will be directed to a page to find stores that accept in-store Klarna payments.

6. Tap the back button to get to the Home screen and start exploring the Klarna app.

Using Klarna to buy Go hearing aids

Consumers can now easily purchase their Go hearing aids by making use of Klarna as a payment option.

Follow these steps

1. Visit www.gohearing.com and choose the hearing aids that fit your needs best.
2. Add your Go hearing aids to your cart and go to check out.
3. Complete your details and choose ‘Klarna - Flexible payments’ as your payment option.
4. After clicking “Complete order”, you will be redirected to Klarna to purchase securely.
5. From here you will choose your preferred payment option and add your card details.
6. You will then confirm the amount and complete the payment.

How to shop on the Klarna app

You can follow these easy steps to shop directly on the Klarna app. Keep in mind that all of the following steps are performed on the app directly:

1. From the home screen on the Klarna app, select the Shop online option.
2. Search for the retailer you’re interested in purchasing from, such as Go Hearing or Walmart.
1. Some retailers might request that you sign in to your account.
3. Add all the items you want to purchase to your cart and press the pink Klarna button.
4. Klarna will then create a secure one-time card.
5. Approve the amount and other details like shipping and taxes. Select continue.
1. A soft credit check may be performed. This doesn't affect your credit score.
2. Klarna will also ask your permission to increase the amount you’re about to spend so that shipping and tax are covered.
6. Enter your details like name, birth date, and address.
7. Agree to terms by selecting confirm and continue.
8. Select the payment plan you prefer. For instance, you may see:
1. 4 payments every two weeks at 0% APR
2. 6 monthly payments with interest.
9. Select continue after choosing your preferred payment method. You will then need to add your bank or credit card info.
10. Save your card info, review your plan, and select confirm and continue.
11. Klarna will then let you copy the details of your Klarna one-time card.
12. When done, exit out of the pop-up in the Klarna app to go back to the retailer.
13. From the retailer's checkout screen in the Klarna app, add a new payment method.
14. Klarna will then offer to paste/apply your one-time card info, or you can do it manually.
15. Whichever you choose, add the card, choose your billing address, and place the order.

How to shop in-store with Klarna

Follow these stepts when you want to use Klarna to purchase in-store:

1. Open the Klarna app on your smartphone and select the in-store option on the home screen.
2. Set up your in-store card.
1. This requires a valid debit or credit card. You will only do this once.
2. Your card needs at least 25% of the total amount you're hoping to spend.
3. Amex and prepaid cards are not accepted.
4. Your card will be available in Apple Wallet or Google Play. This card is for in-store use.
5. You can then shop at any terminal that accepts Apple Pay and Google Pay.
3. After this setup process select Yes, I'm ready to start.
4. Enter the amount you wish to spend and then continue.
1. A soft credit check may be performed. This doesn't affect your credit score.
2. Klarna will also ask your permission to add extra to cover shipping and tax.
5. Klarna will offer its "Pay in 4" payment plan option with a link to see more details.
1. You may be asked to enter your bank or credit card info.
2. If you already have, then just review your plan and hit confirm and continue.
6. Your in-store card will be created.
1. Select next and agree to terms.
7. Klarna will show you how to use Apple Pay or Google Pay and tell you how long the card is valid.
1. Most cards are only valid for 24 hours.

Get to know Klarna’s payment plans

Klarna has made four payment options available: pay in 4, pay in 30, financing and pay now. It’s important to note that each retailer can decide which of these options they want to make available. Klarna bills automatically through the debit or credit card that was used during payment.

Pay in 4 equal installments

• Pay in four equal installments, every two weeks. See legal terms here.
• The first installment is due at checkout. This will be the balance divided by four.
• There is no interest. Should you be late to pay there will be a fee of up to $7.

Pay in 30 days

• Pay the full balance after 30 days. Nothing is due at checkout. See legal terms here.
• There is no interest or late fee. Should you not make the full payment you might go into default.

Fincancing

• Pay with a small loan ranging from 6 months to 36 months. See legal terms.
• Interest ranges from 0% to 29.99%; with 19.99% for standard purchases.
• Should you be late to pay there will be a fee of up to $35.

Pay now

Pay with your debit or credit card through the Klarna app. See legal terms.

Pay the full balance at checkout. This option is ideal when you have extra funds and want to close out your loan.

Feel free to reach out Go Hearing’s team of product experts should you have any questions or need any guidance. You can call them at (302) 754 3190.